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Feedback Date                             Driver Number                                       Comment                                     

February 14, 2017

FL127935

The driver DID NOT Do such a good JOB when he Stopped the CAB. Told me that he had NOT charged me for the $2.50 However I do NOT see that credited to my Debit Card YET. and Driver told me to call Customer Service Distpatch,which I did and i was told to speak with MS JULIE ,which i proceeded to do.

 

February 14, 2017

FL115656

On time, very courteous and well mannered.

February 14, 2017

FL113901

The best taxi cab I've ever taken. He was very nice and held an amazing conversation.

February 14, 2017

FL17086

Great!  Very convenient and efficient!

February 14, 2017

FL123215

Great ride will do it again

February 13, 2017

FL1363

I dont remember the exact drivet number .but my first experience with yellow cab was not a happy one.  It was an airport pickup and im handicapped, so pickup was in the rental car drop off instead of at the outside bus stop.
He took over 15 minutes to get to me, he was driving me to enterprise on broward ave.  He wouldnt wait for me to google the addtess to see the details of east west.  He chose east and we wete slowed down and detoured by a marathon that was just ending.  He waited with me at enterprise because they didnt have my reserved car ready for me.  He was polite and helpful, bit this little ride from thrifty to enterprise coste $38 plus 20 % charhed tip and $5 cash

February 13, 2017

FL1203

No show.   Received receipt that they had picked up another passenger.     Waited 30 minutes.  

February 12, 2017

FL17086

Never took this ride driver was sent to the wrong location.

February 12, 2017

FL1378

This driver charged me $8.90 for a 5 minute drive to university dr by walmart i would like a refund asap

February 12, 2017

FL121502

i do not understand why some of your driver are not very nice yet some are wonderful,sad

February 12, 2017

FL136540

Ease of making arrangements for pick up and for payment are the best!

February 12, 2017

FL119526

I called ahead to request a caravan in order to move four boxes, a laptop, a bike, two paintings and a mannequin.
The brand new mannequin cost over $1,000. It\'s less than two weeks old.  I reiterated to the driver to be careful.
I now have a mannequin that is all scratched up and needs to be repaired.
Who do I contact regarding the repair bill?
When a customer clearly states concern of an item, LISTEN, DONT RUIN/DESTROY their business items.
Contact is Mandatory within 72 hours to avoid additional legal action.
Steve Washburn
stevenhwashburn@gmail.com

February 12, 2017

FL135972

Clean cab; courteous driver; on time

February 11, 2017

FL1110

Well done..good tech..nice car..nice driver. Good overall service. Good strategy to combat Uber

February 11, 2017

FL1548

1st driver said hes coming
Then calls back and  said, I am not coming. Then I call for cab again. Then he shows up and said \"are you coming or not.\" I had to get in. I get home at 3:40am. 3:41am cab 548 is still texting me that he can not find me.he already drop me home, he still texting he can not find me?

February 10, 2017

FL128090

On time fast delivery knew area and traffic well.

February 10, 2017

FL110650

Great driver

February 10, 2017

FL117050

Excellent service
Will use yellow cab in future

February 10, 2017

FL120364

Like i said...this driver is GREAT.

February 10, 2017

FL13023

Prompt and professional. Good job

February 10, 2017

FL120364

I have had this driver before.He is such a great guy.Enjoy his personality!

February 10, 2017

FL142802

Driver said credit card machine broken and I had to pay in cash, which i didnt want to do

February 10, 2017

FL136073

Excellent

February 10, 2017

FL15017

Neutral poor customer service

February 9, 2017

FL11050

Fine ride.

February 9, 2017

FL111174

Ride was fine but driver was unable to connect to my registered card. Paid with another card in cab.

February 9, 2017

FL125935

This cab #575 never showed up. It appeared on the app screen in my vicinity, but never arrived. The app reads \"trip complete\" with a fare of 0, but it did not occur. I called the 7139 number and was put on hold. After waiting several minutes I hung up and rebooked a ride on the app. On arriving at my destination in cab 215, the driver was unable to connect to charge my account. I paid in cab with another card.

February 9, 2017

FL1335

Driver never showed up.

February 9, 2017

FL138667

Asked the driver if he knew the area he didn\'t drive the whole parking lot at Publix before exitiing padding the fare. Didn\'t help me with groceries getting including 35lb bag of dog food. Did assist me getting out to pad fare again. Usually $3 was $4.30 plus tip gave him $5.00.  Never want cab 300 with that driver!!

February 8, 2017

FL1979

Taxi had heavy cigarette odor and needed cleaning inside and out.

February 8, 2017

FL129759

Driver Showed UP On Time and Took me To My Destination on a Timely Manner.

February 8, 2017

FL19762

Possitive

February 8, 2017

FL1584

I didn\'t actually get the cab driver\'s number, it was cab 584. I called at 9:45 pm, and opted for text messages. I waited for thirty minutes with no texts, no calls, no nothing. I called at 10:15, was put on hold, and while waiting finally got a text saying a cab was on its way. Then at 10:22 I got called by the cab driver, who asked if I still needed a cab (...is your service that terrible that people routinely cancel, y\'all?). The driver was fine once he finally got there, nearly a full 45 minutes after my initial request for a taxi. I think he could tell I was sorta fuming, and pretty much kept quiet. I told him exactly what route to take, so I don\'t actually know if he knows the area or if he would\'ve chosen a good route or not, but I\'ll give him the benefit of the doubt. I don\'t blame any of this on him. Y\'all are behind the times. I can get a ride from Uber or Lyft in fifteen minutes or less. I do not wanna be sitting for 45 minutes HOPING a cab might show up in the middle of the night. If I had a phone that could handle their apps, I wouldn\'t even deal with any cab companies in Broward unless I absolutely had no choice, honestly. I\'ve never had an experience with Yellow Cab that would make me consider being loyal to your service. Not once (if not for my load of groceries, I\'d just have taken the bus, which is what I usually take). Also, from the way the cab was handling, I\'d advise that he got his transmission/transmission fluid checked out. I\'m no mechanic, but it felt like he was in third gear going up a hill with a trailer hitched to the back.

February 7, 2017

FL115701

The only thing I didn\'t enjoy about the ride was the religious radio station that was tuned in the entire trip. Not a big fan of loud preachers yelling.

February 7, 2017

FL1064

Called Cab from cell phone was told he would be there in 15 Minutes,however He Was not there on time Had a call from a Dispatcher stating Driver Would be There in 5 Minutes Driver came 15Minutes later, I was Upset and Told Driver he was late Driver Sated it Was Not His Fault and blame it on Dispatcher which it is NOT True. Driver was Unprofessional and would NOT Honor a Discount For Being 20 Minutes Late. Highly Unprofessional
Would like some Coupons Emailed to me at Jaime.aviles @Rocketmail.com



February 7, 2017

FL1827

Great service and very prompt pick up.  Also, first time seeing your additional text service...love tracking my expected cab before arrival!

February 7, 2017

FL143428

Johnson was very friendly and efficient. Thank you.

February 6, 2017

FL18628

Great guy!  We talked and laughed all the way to the airport. What a great way to start my day! 

February 6, 2017

FL10218

very impersonal. drive for 3 minutes with signal telling him door was open before pulling over to adjust it. driving and looking at cell phone in lap while doing 40+ mph. the ride lasted 10 minutes and the only conversation with the driver was \"where are you going and what flight\". not a hello, goodbye or anything else. WILL NOT USE YELLOW CAB AGAIN, EVER!!

February 6, 2017

FL129135

got text cab was less then a mile away then right after that got text cab 418 was arrioving    cab actually arrived over 10 minutes later. this is unacceptable when i told the driver that the app needed to be fixed since we that  we were told he was arriving ten minutes earlier he grunted, when we were driving i saw two of your cabs sitting way out in the publix parking lot at the corner of university and royal palm blvd with the two drivers talking to each other.  since we were told the cab was less then 1 mil from us i can assume he was there talking to them anf just kept talking for the ten minutes. likely hood of using yellow taxi again is   a 1 out of 10

February 6, 2017

FL17086

Walter is a great driver and interesting conversationalist.

February 6, 2017

FL143363

It was great. He was early and very courteous

February 6, 2017

FL110864

Very nice.  Driver very knowledgable about the area and the cruise lines.

February 5, 2017

FL137810

this was the worst driver i ever had with this company,he was unfriendly and yelled at me when i said is was a round trip with 5 min waiting time,someone should teach him some manners

February 5, 2017

FL121150

Cab driver was 30 min late. Got in another cab. Done with you all

February 5, 2017

FL1328

Johnny was a great driver. Kind and very helpful.

February 5, 2017

FL116508

Great driver, have had him before, remembered who I was and where I lived. Super

February 4, 2017

FL119577

Excellent... Thanks

February 4, 2017

FL145293

The only company to use. Great service

February 4, 2017

FL1102213

Very nice.

February 4, 2017

FL119459

He was awesome!!!

February 4, 2017

FL1237

Driver waited until 5 minutes into the ride to tell us that he could not accept credit card payments. Only cash.

February 4, 2017

FL100

It was the first time that I called this company,,,,, and the last. I waited one hour and fifteen minutes for them and then arranged another ride. I called them tree times and each time was told it would be 5 to 15.minutes. No wonder people use Uber,,, 

February 3, 2017

FL118132

Great experience. Hassle-free.

February 3, 2017

FL120523

Excellent Service - Thank You

February 3, 2017

FL1660

Road to Recovery set up a taxi ride for me for 1:15 PM for 2/3/2017 for a 1:45 Drs appt in Coral Springs....but you sent a driver to my house at 1:45 AM..   Who made this terrible mistake?

February 3, 2017

FL136674

Excellent service. On time!  Courteous!

February 3, 2017

FL1315

Really was a nice experience! Taxi Arrived ahead of time was very clean and courteous and very friendly. I enjoyed my ride. Thanx!
Brian Weekes

February 2, 2017

FL1164

Excellent

February 2, 2017

FL130695

Great ride!

February 1, 2017

FL1280

Great driver. Pleasant personality

February 1, 2017

FL1161

This driver never showed up to my house to pick me up. That made me late for work. Then when he finally shows up he has no clue where he\'s going. I told him he past the correct turn he either wasn\'t listening or ignoring me until I spoke up louder. I have had my fair share of issues with yellow cab but I have never had one like this.

February 1, 2017

FL1213

Driver never came to pick me up cancelled me for an airport ride.  You are the worst company on earth.  I tried you instead of uber.    You deserve to go out of business.  

February 1, 2017

FL124594

Always good!

January 31, 2017

FL141912

Positive...keep up the good work!

January 31, 2017

FL128204

He smelled like flowers

January 30, 2017

FL1304

Very nice man. Pleasant. Good conversationalist. We were very pleased with our experience.

January 30, 2017

FL111036

 Well I waited for him and he did pick me up and dumb thing yet he got me home and everything is very nice person. It was good D looks good everything went went well thank you

January 30, 2017

FL11050

I was misquoted on the price. I was told it was to be $20.26    Also, i had to provide all of the information including my credit card info 2 times.  It took me 15-20 minutes to order the cab.   It was way below acceptable customer service.

January 30, 2017

FL100019577

Driver took longer route wouldn\'t answer us as why then when I tried to pay with credit card wast op ld that was a lot more work for him I needed to tell him that before I paid also it automatically put a 3 dollar tip i could not remove driver did not deserve 3 penny tip let alone 3dollars not sure if we will be using your service again

January 29, 2017

FL176

This is a terrible service. Customer service told me they would be here in 5 to 15 minutes. They came and hour later. The driver did not apologize or anything. It is like they do not care at all. Worse service ever!!!!

January 29, 2017

FL1427

 Driver was very rude.
I understand I was not in front of the location that I said I was hut he yell at me and hung up. When he finally came to my location  I waved him down and he drove pass me and canceled the ride.

I am not pleased with the way I was treated this morning!

January 29, 2017

FL1337

Very professional and friendly driver. Would recommend highly.

January 29, 2017

FL132100

this was the most wonderful driver i have ever had

January 29, 2017

FL131713

Driver was very argumentative and disrespectful.

Please do not send to me ever again.

January 29, 2017

FL131713

Driver was very argumentative and disrespectful.

Please do not send to me ever again.

January 29, 2017

FL15015

MASSIVE FAIL! I had already been waiting for 30 minutes in rain and cigarette smoke because I received the text that a cab (204)was outside waiting.  It was not.  I called again and another was dispatched (5015).  I received the text that it was less than two miles away at 3:27 pm.  An hour later, I am still receiving texts that the cab is less than two miles away.  Driver is JEAN.  So that makes an entire hour standing out in the cold rain and cigarette smoke.  Thanks for that, I\'ll make sure to call any cab company other than yours. 

January 29, 2017

FL1204

1/29/17 at 3:00 pm I received the text that cab 204 was less than a mile away.  Two more texts came at the same time saying 1. that the cab was arriving then 2. that it was here. I went outside and waited for 30 minutes in the rain and cigarette smoke, thanks.  I called again and I guess another cab was dispatched.  It never arrived either after several texts telling me that it is only 2 miles away and by this time an entire hour had passed so I called another cab company.  I\'ll continue to call any other cab company other than yours.

January 29, 2017

FL127432

Great driver

January 28, 2017

FL1858

The cab arrived at the wrong time he came at 4:00 a.m.instead of 4:40 a.m. and we the cab driver called to say he was here I told him he was too early and the right time to pick up he said he will be back Never came back I texted him to let him know I was outside waiting no response called no answer. So he never came back.

January 28, 2017

FL133093

I\'ve used your company many times and the drivers ate always prompt and courteous.

January 28, 2017

FL119957

Driver took to long, waste of time. No call no show. No courtesy call.

January 28, 2017

FL121333

Great driver and car
Thanks

January 28, 2017

FL127351

He was very nice and friendly.  Can was in perfect condition.  A great experience

January 28, 2017

FL139136

Driver made 3 cellphone calls while driving and took hands off wheel for long times while writing down numbers read by person he called.Very unsafe.

January 28, 2017

FL140772

ride was great driiver did not talk at ll though

January 27, 2017

FL19762

He was great. Thanks

January 27, 2017

FL119675

A good experience

January 27, 2017

FL128408

No one ever showed. I use this service to get home from work in the morning always prompt always there when I call. I have yet to receive a phone call to tell me they are waiting. I received a text saying how is my ride, I had to take a bus to an important interview and I was late. Thank you for nothing. I rate my experience as horrible. Fuck yellow cab you stupid son of bitch I ain\'t fukking wit you no more. How about that

January 27, 2017

FL1362

Car is horrible wouldn\'t lower Haitian radio talk station very annoying and uncomforting

January 26, 2017

FL1848

Let me start off by saying the important thing to me was getting to and from my doctors and back home. I wasn\'t picked up from my appointment I had to take a bus home. As far as the ride to the doctor everything was fine, the driver\'s attitude was one that I have seen many times before from Haitians when they pick me up. They are so polite,that it comes off as good morning I have to deal with you because it is my job. Know SMALL talk, no smile look strait ahead. But that\'s find with me. I would rather not ride with him again. Thank you.

January 26, 2017

FL145458

Not so good there. Stip protending that you can\'t understand English and you don\'t know your way around! 

January 26, 2017

FL112886

Unremarkable

January 26, 2017

FL134966

Job well done!

January 26, 2017

FL143086

Job well done!

January 26, 2017

FL111036

Driver backed into my driveway while I was standing in the driveway and drove off. Had to call another taxi.

January 26, 2017

FL135494

Everything was great.  Super driver. Thank you!!

January 25, 2017

FL134506

Mike was very personable and helpful!

January 24, 2017

FL110801

From the moment Mr.Jean arrived at the Walmart to pick me up he got out the car and greeted me and he immediately started helping me put my groceries in the cab and while he was doing that he was cracking jokes and building a conversation. While we was in the cab he continued to build great report with me and communication. The ride was fabulous I felt comfortable.

January 23, 2017

FL145167

Xrxcellemt , quick pickup  nice driver

January 23, 2017

FL145167

Xrxcellemt , quick pickup  nice driver

January 22, 2017

FL125613

The most positive, polite and welcoming driver I have had in a long time.  A pleasure to ride with him.

January 22, 2017

FL141980

Perfect, on time and very good driver.

January 22, 2017

FL1730

I was disrespect
Yes and crates by the driver he spoke so rudly. He demanded that I pay 100.00 dollars before the ride began and charged started the meter before he pulled off and would not start it over. I\'ve never experienced anything like it. I would never ride in a yellow can AGAIN

January 21, 2017

FL1379

Yellow Cab # 135. Told driver we wanted to go to Bahia Mar Ft.Lauderdale at 801 Seabreeze. When he stopped I tried to use the machine to pay by credit card and he stopped me saying it didn\'t work. He\'d have to call the card number in and it could take ten minutes. I didn\'t trust that and decided to pay cash. When I got out of the cab I see a sign that says Bahia Cabana. I looked around for an address and said \"I\'m not sure this is it\". He assured me it was. Of course it wasn\'t. We had to hoof it with our bags 1/4 mile to the correct hotel. Can not give you driver\'s name as his ID card was attached to the fare meter with a binder clip that covered his name. Feedback sign said Driver # FL379 I did not get any receipt so don\'t know what trip ID # would be.

January 21, 2017

FL1244

I navigated all the way here to tell you that I was incredibly annoyed at the recording that talked and talked and talked about your app and social media presence and all this other stuff that I don\'t care about and there\'s no way to stop or cancel it. Ive been on a plane all day and all I want is a damn ride and for you to leave me alone. Aren\'t I paying enough for that?

January 21, 2017

FL1285

Unbelievable. Driver did not even attempt to load our 2 suitcases and 2 carry ons. She handed us her cell phone to type in the address of our hotel. We told her we were going to the Cambria Suites. She asked if we wanted to be dropped at Best Western and again to Comfort Inn. Perhaps hiring someone who speaks and understands english would be nice. My husband travels for a living. I travel leisurely quite often. This driver must have just gotten a license this week. Lack of using her blinker, cutting into turning lanes, almost being run off the road... this is why people use Uber!!! And to top it off when we finally arrived at our destination she quickly hopped out, TOSSED our bags on to the ground and just stood there waiting for money without even telling us the total. Never again. We will Uber next time we are in Fort Lauderdale.

January 21, 2017

FL1291

Courteous, friendly, helpful.

January 21, 2017

FL127531

He was very racist asked me for deposit

January 21, 2017

FL1448

I was picked up at Terminal 3 to come to the Fairfield Inn on Griffin Road.  Next thing you know, I am being given a tour of I-595.  All he had to do was to turn out and go south toward Dania and get on Griffin Road and I would been at the hotel in less than five minutes.  I hate being gouged.  When I asked him why he was giving me this tour, he was surprised to learn that I live here in Florida.  This type of activity ruins the reputation of our city . Is this how tourists are treated?  I guess so because a $7 ride became a $20 ride as I was driven West on I-595 and then onto the off ramp to I-95.  This is not right.  I would like someone to get back to me on this obvious gouging. He then told me I should have told him which way to go.  I said I thought that a cab driver would know the fastest way to get a customer to a destination.  That was not his purpose.  I hope he enjoys the $20.

January 21, 2017

FL134817

On time service, courteous phone operator and courteous driver

January 21, 2017

FL115708

It was a pleasant ride.

January 21, 2017

FL131823

She was very nice...I told her I wanted her to drive South on A1A to take me to Pt. Everglades, which she did. I went down to the lobby of our condo at 5 minutes before noon, and she was already outside waiting for me (arrival scheduled for noon)

January 20, 2017

FL119366

I would use the service again

January 20, 2017

FL1860

I take cabs a great deal, whether for business, or in this case, pleasure, but this was there most rude and ignorant driver I may have ever had.   He did not assist with bags at the airport, even though we had 5 bags. Once we were in the cab and gave him directions, he immediately called someone on his cellphone over the car\'s Bluetooth soaker system.  We spent the entire ride listening to him speak to several people on the phone in Creole.  I asked him several times to take a different route, as there was excessive traffic. He wouldn\'t listen and simply kept speaking to the other person. When we arrived at the hotel, he got out to help with the luggage.  His friend on the phone kept asking (in French Creole) \"Are you there?\" I said \"he\'s a little busy right now\" as I was still in the vehicle attempting to pay by credit card. He then indicated he wanted a cash payment and didn\'t want to accept a credit card. I stated I would ONLY pay with a credit card and he finally activated the credit card machine with the amount indicated on the meter. Needless to say, I offered no tip for his \"services.\"  Rest assured, next time I visit, I\'ll take an Uber. I\'ve never had to deal with a driver such as yours, while using their services.

January 20, 2017

FL110188

The taxi and driver were there on time and he was very thoughtful and professional. I would recommend him to anybody as a driver from your company.

January 19, 2017

FL1231

Driver did not know how to unlock door or trunk
Drove extra around airport
Man at terminal had to unlock door and truck for driver. How could this be?
I don\'t know if drunk or impaired or what is the issue. The bellman at hotel also have to unlock car for hom

January 19, 2017

FL143686

Very intellegent man.  personable.  professional.  Taxi driver met me at car repair shop to take me home.  He showed concern for my repair challenges.

Peppie

January 18, 2017

FL1774

The drive parked in the street and told me and my 4 year old to walk to the car and he was rude

January 18, 2017

FL134972

Very polite

January 17, 2017

FL115226

Excellent service.Pleasant driver. Clean taxi. Thank you.

January 17, 2017

FL132147

Meter tracking not working for payment.
It was a regular destination so I knew it was about $8.00. I just gave  $10.00 as $2.00 tip.

Check meter, tracker

January 17, 2017

FL130742

I received a text that the cab 701 was a mile away and it took over 15 minutes for that cab to supposedly go a mile.  I got a ride to where I needed to go. I know the Gaddis family and I will be reporting this incident.

January 16, 2017

FL134966

Driver was very friendly and engaging.  Enjoyed my trip.

January 16, 2017

FL125212

Very professional and courteous

January 16, 2017

FL135494

Driver was wonderful. Everything was great.

January 16, 2017

FL17086

Terrific experience today.

January 16, 2017

FL120951

Great

January 16, 2017

FL115226

Excellent service. Very nice driver. Highly recommend.

January 15, 2017

FL1306

A misunderstanding about which hotel to go to lead us off course. He corrected and charged us a reasonable portionof the fare. We were very pleased with his courtesy and understanding. Thank you for a safe trip. Dan Winkelman and a good driver.

January 15, 2017

FL128447

The driver was nice and I would ride again with him.

January 14, 2017

FL129978

My driver was on time, courteous and the car was clean. Very happy with the service!

January 14, 2017

FL1299

Walkins was a very polite, respectful, careful, and friendly driver. He drove us twice on this day and his attitude was wonderful. Excellent driver!

January 13, 2017

FL138470

Great driver!

January 13, 2017

FL1293

I called for a cab at 4:45 a.m. on 12/22/16. Got a text at 4:47 saying, \"Cab 293 is on the way and is 1 mile away.\" At 4:54 the driver called to say \"I\'ll be there in 7 minutes.\" I asked him to please hurry,as I had a plane to catch. When he didn\'t arrive by 5:01 I called Yellow Cab and asked where he was. The dispatcher said she\'d \"try to find him\". At 5:08 I got in my car and drove to the airport, fearing I would miss my plane and lose my Xmas vacation.

The driver called at 5:11 saying he was at my condo building. I told him, \"Too late, I\'m in my car on the way to the airport.\" At 5:13 I got text saying my \"reservation for 5:07?!\" was cancelled. At 8:36 I got a text saying, \"Cab 357 is arriving, please come out now.\" By that time I was in Atlanta.

Since I was forced to drive to the airport, I ended up paying $105 in parking fees for my week-long trip. I make $10/hr.  I worked 4 days just to pay for my flight, and now I have to work an ENTIRE EXTRA DAY to pay for the difference between the parking fee and what the cab fee would have been. WHY DOES IT TAKE 26 MINUTES FOR A CAB TO DRIVE ONE MILE AT 4:45 IN THE MORNING? AND WHY DID THE DRIVER TELL ME HE\'D BE THERE IN 7 MINUTES, AND THEN NOT ARRIVE, AND NOT CALL ME BACK WHEN I TOLD HIM I HAD A PLANE TO CATCH? I lost all trust in Yellow Cab, so I got in my car and drove to the airport.

Everyone had told me to call Uber or Lyft, but I called Yellow Cab because I wanted dependable service that was close by.  My apartment is one mile from the Yellow Cab office. As a result, I almost missed a trip I\'d saved months for, and ended up paying $75 that could\'ve been better spent on my family for Christmas. I demand reimbursement of my $75...which is the least you can do for my loss and aggravation. If I do not receive it, I will write this information on your site, as well as all your competitors\' sites. I stopped in your office today (1/13/17) and relayed this information to Delbert.

January 13, 2017

FL114661

Horrible horrible !!! He was on the phone the entire time he went the opposite way I told him to , he was bitching about how he went to the bank and the ATM took his $$$ I\'m so Pissed you have no clue !!!

January 12, 2017

FL122679

You need to fix the call the driver link on your app.
It is not working for me every time I try it and I try it every time I use your app .

January 12, 2017

FL132408

Excellent

January 12, 2017

FL1979

Excellent

January 12, 2017

FL142240

AFTER THAT HORRIBLE EPISODE WITH THAT DRIVER SCREAMING AT ME ALL THE WAY TO WORK AND A MANAGER RESPONDED TO ME EVERYTHING HAS BEEN GOOD ALL THE DRIVERS HAVE BEEN EXCELLENT. GOOD FOR YOU YELLOW CAB.

January 11, 2017

FL121277

One of my better taxi rides!

January 11, 2017

FL1101273

Excellent driver

January 11, 2017

FL122472

Early, courteous, knowledgeable.  Good representative of your company.

January 11, 2017

FL118858

Great ride.  Thank you.

January 10, 2017

FL144828

Are Driver was so helpful and very nice :)

January 10, 2017

FL113579

Driver was excellent!

January 10, 2017

FL140772

It was a pleasant ride and the driver was professional.

January 10, 2017

FL143363

This driver was better than most because he was a cautious driver..  not overly aggressive like some I\'ve ridden with.

January 10, 2017

FL128204

Excellent

January 10, 2017

FL131532

Excellent

January 10, 2017

FL130837

Driver was courteous and talked with us about weather and traffic.

January 9, 2017

FL117891

As usual yellow cab and communications excellent! Thanks and peace, ed

January 9, 2017

FL138398

The customer service was very professional and the taxi was on time. Excellent service.

January 9, 2017

FL133123

This driver claims he doesn\'t have the change to give back once the ride is over. My ride total was 18.10 dollars and he claimed to not having change. This is the second time this drive has manipulated money from me. Unacceptable.

January 9, 2017

FL1101767

Driver over cologned up cab smelled

Had the heat on had to open window it\'s not that cold here in Florida even with cold front this morning

Driver made 2 mistakes on turns heading to the Tri-Rail had to ask him if he knew were he was going



I\'m on file and the completed transaction electronic moved through to 15.70 fee and passed on a tip as it would not  allow me so I handed 2 dollars cash

When I asked for a receipt the a 2.00 tip had already been taken 2 cool !!!!!!!!!!

I use u guys consistently year round

Lately I\'m not happy with Overall service . My company pays my cab fee so I figure I would keep and support you company I have anUber account but prefer u guys


You guys just haven\'t be n consistent with overall experience lately

January 9, 2017

FL140683

Good job

January 9, 2017

FL1413

He is sooooo rude! Dont say a world, look at me like with dislike,  ask me for directions the rudes way possible then he ignore me without me finishing my address! Also drives supperrrr slow like at 20. He look like he was falling as sleep driving, i felt scared! Then he dropped me without saying one world again, like im nobody, when i got in the car i said hi also leaving i said bye thanks, he didn\'t respond to none. He told me he doesn\'t get paid for saying hi or goodnight,  that is not part of his job he said, he said if he dosent feel like he wont say it or respond  and in this case he didn\'t feel like saying it or responding to me. I would have never in my life ride with a rude man like this, how this big company known by many have this type of people working for them! The ratings will go down because of people like him.

January 8, 2017

FL14019

I left my cell phone he brought it back great job and great service

January 8, 2017

FL135941

Horrible didn\'t know where he was going. He played dumb to charge me more money. Cab #237 FIRE HIM

January 8, 2017

FL119994

Drive started meter as soon as he pulled up. I had three pieces of luggage. Driver watched ME load luggage. When I fort in cab, meter was at $3.70. When I asked driver why this waa, driver said because he was \"helping me\". I told hon top stop the meter. Driver got a nasty attitude, and stayed to remove my luggage. I called 954 777 7777 with speaker on. Driver stopped removing my luggage.
Then, Adobe her stopped meter and restarted it, I had to pay with  cash instead of app. I will not ride Wyeth that driver again.

January 8, 2017

FL133053

Excellent.   He arrived early.

January 7, 2017

FL1247

This driver insisted that I give him a deposit because my destination is far. I finish work st 11:30pm. My pick up address was 201 NE 40th Court, Oakland Park...my destination was in Pembroke Pines. I\'ve never been asked to pay a deposit. He tells me that what he is asking is legal and it\'s the law. I told him that I didn\'t understand his concept. He said that when he take passengers far, they never want to pay. He said he does not like this kind of shit. I said that I wasn\'t like that. So I don\'t understand why I have to give him a deposit. If that\'s the case, then I don\'t think I will ever take another cab with you guys. I  felt accused and unsafe because I could tell that he was upset. I felt like he was about to ask me to get out his cab just by the way he was acting and the way he spoke. Like,again, like he was mad. You guys need to train your drivers in driver courtesy.

January 7, 2017

FL135020

Driver change lanes to fast also driver going a bit to fast

January 7, 2017

FL120364

Never pick me up poor service

January 6, 2017

FL1116

cost of ride on the meter was 3 times the cost of an uber car for the exact ride

January 6, 2017

FL125613

Good job

January 6, 2017

FL113565

Neutral, just happy that I got picked by cab driver and I wasn\'t stranded outside all night long waiting for the yellow taxi to arrive so I can get off at my destination!

January 6, 2017

FL1311

Driver was slow. Took 45 min to get me

January 5, 2017

FL122899

A ride that I take every day is always 11.00$ today it was 14.50 why?! I don\'t know! The gentleman turn the meter on while he was programming my address!! Now the meter is running and I\'m going nowhere because he\'s programming the address!!

January 5, 2017

FL134

Cost was ridiculous. It was double the usual rate for same route traveled on previous occasions

January 4, 2017

FL134306

Everything was good.

January 4, 2017

FL138398

Very good service!

January 4, 2017

FL131532

Love Yellow Cab

January 4, 2017

FL117294

Driver kept talking on phone. Very annoying.

January 4, 2017

FL1164

The driver was a real gentleman, he took care of our luggages, was very polished and courteous. He was put well and clean, as well for his car. We really appreciate this taxi driver, and hope to be drive again by him, mr Joseph Pierre.

January 4, 2017

FL128090

Could not have been better - excellent

January 3, 2017

FL1000000000

Called night before to reserve a mini van for a family of five with luggage,for an early flight . I called again at 5:10am to make certain they will be coming.
At 5:40, I called again said will be there shortly.   They sent at two separate times small cars that we couldn\'t fit into
Finally another service was in the hotel parking lot with two cars so we had to take two cars so we didn\'t miss our flight..
Poor service.not reliable.

January 3, 2017

FL144579

Cabbie reports tired when I ask how he is. No a/c on this windows open and blowing my face and hair. Didn\'t ask if that was okay. Didn\'t talk at all. Had to ask airline after I told him when I got in. Made me wait while app finished trip though I had paid and added tip already.
Meh.

January 3, 2017

FL144579

Cabbie reports tired when I ask how he is. No a/c on this windows open and blowing my face and hair. Didn\'t ask if that was okay. Didn\'t talk at all. Had to ask airline after I told him when I got in. Made me wait while app finished trip though I had paid and added tip already.
Meh.

January 2, 2017

FL134450

Driver was very nice dress nice clean cab help me with my stuff and knew the area well took me straight home the service made me happy to tip him

January 1, 2017

FL136674

Great car. Excellent driver. Impressed with service

January 1, 2017

FL121329

How do you expect me to rate a taxi which never showed up. I had booked this ride the previous day . When I phoned to ask where the taxi was, the dispatcher told me the ride had been cancelled. I even received a confirmation of the booking the day before.

After a bunch of excuses, the dispatcher told me a taxi would come for me.

If that is the type of service Yellow Cab offers, I find it very unreliable.


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